Many situations exist in which a college or university needs to contact the members of its community. These situations can range from the campus being closed due to inclement weather or a sudden crisis situation that requires students and faculty being provided immediate information. SwiftReach’s SWIFT911™  high-speed emergency notification system allows officials to instantly send messages to large numbers of recipients via voice, pager, text message or E-mail to any communications device. Our system can be used to contact students, faculty, or staff anywhere on campus, en route to campus or off campus.

Our notifications are driven by your contact information database. This affords limitless combinations of who can be contacted and how they are contacted. Some examples are:

• Notifications can be to large populations, such as being directed to all students that reside in dormitories on campus.
• Notifications can be to specific populations, such as being directed to students that reside on a certain floor of a dormitory.
• Notifications can reach far beyond the geographic boundaries of the campus to instantly contact parents, guardians or family members at multiple contact numbers (such as home, work, cellular telephone) and be sent to multiple communications devices immediately.

University / College Campus Emergency Hotline

Many situations exist, such as in a time of crisis, where a university or college campus’ communications infrastructure cannot support the immediate spike / overload of inbound inquiries from students or concerned parents seeking immediate information on a situation.

Our inbound toll-free hotline provides a campus with a single toll free number or multiple toll free numbers that, when called, provides a recorded message and the option for an Interactive Voice Response (IVR) menu, to address inbound inquiries. Within a matter of seconds a campus official can post a pre-recorded message or record a message on the fly to the toll free hotline.

Our incredibly large network capacity means that thousands of inbound callers can obtain information instantly without receiving a busy signal. Our IVR menu system (press 1, press 2, etc.) allows callers different options for further information.

In a crisis situation our inbound toll free hotline service allows officials to address a large amount of inbound inquiries effectively while allocating their resources to address the situation at hand.