SwiftNotify™ Features
- Create messages using text-to-speech, IVR or file upload and automatically send via voice, text, email and social media
- Full reporting to track and archive messages for proof of delivery and receipt
- Multi-lingual messaging
- Customize and personalize messages with caller ID, CNAM and contact headers
- Create messages using standard contact file uploads or map drawings. Maps can be used for geographic-related outages
- Create sub-lists by product, customer department and/or data center site
- Alternate contacts until message is received
- Establish do-not-call lists
- Inbound hot-line supports intelligent call routing based on various configurations including peak/off-peak and amount of concurrent calls
- Hosted platform built on carrier-grade network with 4 X redundancy
- API available for integration with existing carrier systems
- Messaging delivered outside of service providers network to ensure message delivery during outages
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