Reduce Operational Expenses

• Reduce staff work-load
• Fewer trouble tickets and escalations into the NOC

Improved Market Perception

• Be the service provider who goes ‘above and beyond’ with critical communication
• Proactive communication greatly appreciated by customers

SLA Assurance

• Decreased mean time to respond to customers
• Engineers are freed up to spend more time addressing network issues 

Leverage Existing OSS Systems

• Seamless integration into SwiftNotify™ mass notification engine
• Enhance existing functionality