SwiftReach's SWIFT911™ Emergency Notification Solution has a wealth of features which enable the customer to reach out and communicate effectively with the community or staff in a timely manner. The list below depicts the core set of functionality provided by the SwiftReach solution.

• High-Speed Outbound Calling - Make thousands of phone calls in less than a minute to alert residents, staff, etc of emergencies or community events.
   
• Highly Configurable Voice Messaging Options - Configure outbound voice messages to display a custom caller-id, leave messages on answering machines and call alternate phone numbers. Set the number of times a phone number should be called in the event that a call is busy or goes unanswered. Also set the amount of time to wait before a call to a previously called number is reattempted. Messages can also be configured to require the caller-party to key a numeric response.
   
• High-Speed Mass Email Notification - Rapidly send detailed messages or alerts via email. Email can also be used to provide text messaging alerts to cell phones.
   
• High-Speed Mass Pager Notification - Quickly send alerts or messages to pagers to notify staff, emergency personal, or residents of critical events.
   
• Easy Notification Scheduling - Schedule a notification campaign to run immediately or at a later date and time. Also configure notification campaigns to automatically run on a recurring basis.
   
• Real-Time Notification Progress - View, in real-time, the progress of a running notification campaign including percent complete, number of answered, unanswered, and busy calls.
   
• Robust Reporting - View an array of historical reports for any notification campaign. See instantly an overview of the campaign, the number of people successfully contacted and those not able to be reached.
   
• Advanced List Management - Easily add, delete, & edit items in a list. Lists can also easily be subdivided by criteria such as street, zip code, city, county, and radius from an address. Group multiple lists together to notify several lists simultaneously.
   
• G.I.S. Integration - Use G.I.S. mapping applications to define call lists based on any freehand shapes drawn on a map. The SwiftReach system supports most popular G.I.S. data formats such as Microsoft MapPoint, ESRI, & Map Info.
   
• High-Capacity Inbound Call Processing - Distribute a toll-free 1-800 hot-line number to your residents or employees to call to receive detailed information regarding emergencies or community events. Present the caller with an automated menu structure and optionally the ability to directly connect to a live person. All inbound capacity is hosted by SwiftReach to prevent your phone lines from being overloaded.
   
• Severe Weather Alerts - Receive emailed alerts containing information about predicted severe weather for your region.
   
• Public Web Portal - Allow the residents and businesses of your community to easily request their contact information to be added, changed or deleted from the system database through a web portal hosted by SwiftReach.
   
• Powerful Data Import Function - Easily import your existing data including phone numbers, email addresses, and pager numbers into the system using a simple comma delimited format. E911 data meeting the NENA 2.1 specification or higher can also be imported.
   
• Unparalleled System Accessibility - Access the system anytime, anywhere through any internet enabled computer, touch-tone telephone, or WAP (wireless application protocol) enabled device such as a blackberry or cell phone.