Many situations exist in which a government agency needs to contact the members of its community quickly, efficiently and effectively. These situations can vary from school closings to weather emergencies to terrorist threats. Previously, emergency notification solutions were either too expensive, requiring significant capital investment, or too labor intensive, requiring municipal workers to make individual phone calls or go door-to-door.
SwiftReach Networks has introduced a powerful and inexpensive solution for emergency notification. Our SWIFT911™ Emergency Notification Services allow you to easily record and automatically broadcast voice messages to any or all individuals within the community without requiring any capital investment.
Not only can you send thousands of voice messages to recipients in mere minutes, you can also simultaneously send text/SMS messages and email messages. You can do this quickly and easily from your Internet connected computer using our web-based notification control panel or remotely using your smartphone! You may also use our telephone based IVR system if you don't have access to the Internet.
Full and complete detailed reporting is available for every job. There is a summary view and you can drill-down to individual call-level detail. Unanswered calls can easily be re-tried from the report summary screen. Our system even allows you to request the call recipient to key a response and it will record the responses and present a report showing the keys pressed in response.
Full GIS mapping is available for those who wish to target messages to various areas on an interactive map. The system imports GIS data and allows you to interactively draw your own shapes and save them for later use.
Not only does our system provide you with the most powerful outbound calling/messaging features of any notification system but it also provides you with your own toll-free inbound hotline. Using our inbound high-capacity hotline you can field response calls from concerned citizens looking for more information or updates after a notification campaign has been run. This feature alone will save you money and your staff time as it will handle all inbound calls.